I have forgotten my ILLiad password. How can I reset it?
Answer
Clients can click on the Forgot Password link at the login page to recover their password. An email with a link to change the password will be sent to the registered email address within minutes.
Alternatively, clients can call 214-648-2002 or email libill@utsouthwestern.edu.Please have your UTSW / CMC / Parkland number as available for identification.
Note: Library staff cannot see your password; however, the password can be changed to a generic one, and you will be asked to select a new password once you log in.